Privacy Policy

Who we are

Joseph Lovell Pictures (“we”, “us”, “our”) is a photography business based in London, United Kingdom. Our website is www.josephlovell.com

Contact details

Email: jo@josephlovell.com

Address: 53 Delafield Road, Royal Greenwich, London, SE7 7NW, UK

Data Protection Officer / Privacy Contact: Joseph Lovell

What information we collect

When you contact us via Facebook Messenger, Instagram, Meta-ads linked to Messenger, email, or via forms on our website, we may collect:

• Your name
• Contact information (email address, phone number, social media account handle)
• Any additional personal information you provide in messages or forms (for example: event date, location, preferences)
• Device / technical information (IP address, browser type) where needed for security or analytics

How we use your information

We use your personal data to:

• Respond to your enquiries, provide quotations, arrange bookings for photography
• Send you information relevant to your enquiry
• Improve our services and website (for example via analytics)
• Comply with legal, tax or accounting obligations

Legal basis for processing

We process your personal data under these legal bases:

• Because you asked us to act (e.g. when you make an enquiry)
• To perform a contract (if you engage us for photography)
• Where we have a legitimate interest (e.g. improving our services), provided this does not override your privacy rights

Cookies, tracking & advertising tools

We use cookies and similar technologies for analytics, security, and advertising purposes. This includes (if applicable):

• Facebook Pixel / Meta tools to measure ad performance or retarget ads
• Tracking to see how visitors use our site

You will be asked for consent where required under UK privacy law (GDPR & UK Data Protection Act) for use of non-essential cookies or advertising/tracking tools.

Sharing your data

We do not sell your personal data. We may share it with third parties only where needed for business operations, including:

• Payment processors, email or messaging service providers
• Meta / Facebook / Instagram (e.g. for running ads or following up via Messenger)
• Other third parties required by law (e.g. for tax, legal compliance)

We ensure these service providers comply with data protection law.

Your rights

You have rights including:

• The right to access the personal data we hold about you
• The right to request correction if something is wrong
• The right to deletion (to have us erase your data)
• The right to restrict or object to certain processing (for example advertising/retargeting)
• The right to withdraw consent where consent is the basis of processing
• The right to complain to a supervisory authority (in the UK, the Information Commissioner’s Office, ICO)

How long we keep your data

• Enquiry / initial messages: up to 18 months if no booking results
• If you become a client: retention for duration required by legal, tax or accounting obligations (typically several years)
• If you withdraw consent or ask for deletion, we will delete data unless retention is required by law

Children’s data

We do not knowingly collect personal data from children under age 16 through our ads or website. If you believe we have, please contact us and we will take steps to delete it.

Changes to this policy

We may update this policy occasionally. When we do, the effective date above will change. Significant changes will be communicated via our website.

How to contact us

If you have any questions about our privacy policy or want to exercise your rights, please contact:

Joseph Lovell

Email: jo@josephlovell.com